Frequently Asked Questions
You will find below a few of the most common questions we are asked about what we do and the services we provide. If you don’t see the answer to your question here, please don’t hesitate to get in touch.
Do I need a referral from my GP
No - you can self-refer for an assessment. However I am happy to receive a referral from your GP or other health professional and will keep in touch with them regarding your progress as appropriate. If I feel that further medical advice is required I will refer you back to the appropriate health professional. If I feel that physiotherapy is not going to benefit you I will let you know and signpost you to someone else who may be able to help.
Can I have a virtual appointment
Yes virtual appointments are available.
Do you offer home visits
Yes! I can provide assessment and treatment in the comfort of your own home. If you find accessing physiotherapy services difficult or if you would simply rather be treated in your own home then this is possible. Areas covered include South Manchester and Cheshire. Please note that a surcharge may apply to cover travel costs, set up time and time taken to travel to and from your house.
Can I get a same-day appointment
This may be possible but cannot be guaranteed. Clinic appointments are available on Wednesday's. Virtual appointments and home visits are available on Tuesdays and Thursdays. Same day appointments need to be arranged by phone. It is not possible to use the online booking system for same day appointments.
Will my insurance cover my visit
You will need to check this with your insurance company. I am always happy to provide a receipt of payment for your treatment for you to send to your insurance company.
Can I have a holistic treatment if I have cancer
Yes. Cancer is not a contraindication to holistic therapies and they can be highly beneficial in treating both the disease itself and symptoms/side effects of treatments such as chemotherapy. However, care needs to be taken particularly during cancer treatment. As a specialist physiotherapist in oncology and palliative care I have both the skills and expertise to offer safe treatments during cancer treatment.
What should I expect on the first session
Your first visit will incorporate an initial assessment  and advice/treatment. Your goals and expectations will be discussed together and a treatment plan established,
Do you have professional registration
Yes I am DBS checked and a member of the Chartered Society of physiotherapists (CSP), registered with The Health and Care Professions Council (HPC) and a member of the International Federation of Professional Aromatherapists (IFPA). I am also a member of ACPOPC - The Association of Physiotherapists Working in Oncology and Palliative Care where I am the NW regional rep. I am also a qualified CanRehab Specialist Exercise Instructor and Pink Ribbon Post Rehab Exercise Specialist.
What if I need to cancel my appointment
There is a strict 24 hour cancellation policy in place. If you cancel your appointment later than 24 hours in advance, or fail to turn up, the full price of the appointment will be charged. Sometimes life can get in the way and late cancellation is unavoidable. I will do my best to fill your appointment at short notice. If this is not possible then you will still be charged.